Tenant communication made easy

So, just what is @home?

The innovative @home portal is part of a wider communications strategy devised by Acceleris to serve the communication needs of the UK housing sector.

@home offers a unique, interactive tool for rich communication with and within tenant communities.The portal provides a range of communications channels, allowing the management organisation to talk to residents, residents to talk to the management organisation, and residents to talk to residents facilitating greater community cohesion.

The digital toolset you are about to view offers a complete web solution incorporating a fully featured website manager and specially designed modules that allow a tailored solution to the specific communications needs of your organisation.

For ease of demonstration we've split the system into two halves:

'Online communities' - these are the features that would be offered to your client base allowing you to offer improved communications through the internet. Introduced to existing websites or incorporated into completely new ones, @home opens up direct channels for news and information delivery to tenants and residents. It allows two-way dialogue via notice boards, blog sites, forums and online polls for gathering feedback and opinions and also empowers residents to create their own community sites.

'Website management system' - these are the tools that will empower your colleagues to extend the website, maintain content and monitor its progress. We think that this is much more than just a CMS system as it allows end users to add, update and remove entire sections. Many existing users have commented on the extensive features and ease of use.

Acceleris is one of the UK’s leading communications agencies working within social housing

We are the retained agency for the National Federation of ALMOs (arms length management organisations), whose 69 individual members around England manage more than 1 million council properties and are responsible for delivering a £multi-billion programme under the Government’s ‘Decent Homes' scheme.

Our work includes:

• Public relations
• Media relations
• Film and photography
• Event management
• Sponsorship generation
• Graphic design and production
• Media training
• Crisis management
• Editorial services.

We also devised and manage the highly acclaimed annual NFA Awards, a scheme that has become the most successful such scheme in social housing.

As well as working for the NFA, Acceleris also works on a retained or project basis with more than a dozen individual ALMOs around the country, on projects with Government agencies, the Homes and Communities Agency and the Tenant Services Authority. We also work with leading contractors in the supply chain.

Do you want to know how to get the best out of social media?

Acceleris can offer a one-day training course to help you get the best from your social networks. This can be arranged by appointment.  Click here for details.

Acceleris is a partner of Race Online 2012

Acceleris Marketing Communications supports Race Online 2012's work to improve the life chances of the 10 million UK adults who have never been online.

Please join Race Online 2012 – www.raceonline2012.org

For further information, please contact Louise Vaughan on 0845 4567251, or email: louisev@acceleris-mc.com  

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